Privacy Policy and Personal Data Protection
Chuong Bao respects customers' privacy and only processes personal data to the extent necessary for purchases, delivery, payment, warranty, customer care, system security, and related legal obligations.
Effective Date: 01/09/2026.
1. Responsible Entity
Entity:
HKD Phan Tình
Tax ID:
045192000033
Address:
205/8 Phan Van Han, Gia Dinh Ward, Ho Chi Minh City
Hotline:
0888762868
Email:
info.phantinh@gmail.com
2. Data That May Be Collected
- Full name, phone number, email, and shipping address.
- Product information, quantity, classification, and order details.
- Payment and delivery status information.
- Content submitted by customers when requesting consultation, warranty, returns, or filing complaints.
- Technical data necessary for operation and security such as IP address, browser, device, and access logs.
- Cookies or technical identifiers when the website uses corresponding functions.
Information Chuong Bao Does Not Request
Chuong Bao does not require customers to provide bank passwords, PINs, or bank OTP codes to the website or staff.
3. Purpose of Data Use
Order Processing
Receive orders, confirm transactions, deliver goods, and support payments.
After-Sales Support
Consultation, warranty, returns, handling feedback, and complaints.
System Security
Account protection, fraud prevention, and detection of unusual activities.
Legal Obligations
Comply with requirements related to accounting, taxes, invoices, and legal regulations.
4. Marketing and Advertising
The use of data for advertising, marketing, or purposes not necessary for transactions is only conducted when there is an appropriate legal basis.
Customers are not forced to agree to receive promotional content simply to make purchases on Chuong Bao.
5. Data Sharing
To the extent necessary, data may be provided to entities participating in transaction execution or service operations.
- Shipping units.
- Banks or payment support providers.
- Hosting, email, security, or technical service providers.
- Competent state authorities when required by law.
Chuong Bao does not sell customers' personal data to third parties.
6. Retention Period
Data is stored for the period necessary to complete transactions, perform warranties, resolve disputes, prevent fraud, and meet accounting, tax, invoice, or other legal obligations.
When the purpose or basis for processing no longer exists, data will be deleted, destroyed, anonymized, or processed in accordance with legal regulations and internal retention policies.
7. Customer Rights
Customers may contact Chuong Bao to exercise their rights regarding personal data within the scope permitted by law.
- Be informed about personal data processing activities.
- Request inspection or correction of inaccurate data.
- Withdraw consent when processing is based on consent.
- Request deletion, restriction, or objection to processing in cases permitted by law.
- File a complaint if personal data is believed to be processed improperly.
8. Cookies and Measurement Tools
The website may use necessary cookies to operate the shopping cart, login sessions, and security functions. If non-essential analytical or advertising cookies are used, the website will apply a mechanism appropriate to the actual configuration and legal regulations.
9. Contact Regarding Personal Data
Hotline: 0888762868
Email: info.phantinh@gmail.com
Address: 205/8 Phan Van Han, Gia Dinh Ward, Ho Chi Minh City